Support and answers to common questions.
Email mochitg45@gmail.com. Please say which phone you are using, which level you were on, and what happened. A screenshot helps more than anything else.
Decant is a color-sorting puzzle. Tap a tube to lift it, then tap another to pour. Liquid only stacks on its own color, and each tube holds four. Sort every color into its own tube to clear the level. There is no timer, no lives and no account, and the game plays fully offline.
Yes. Every board is generated and then solved by the game itself before you see it, so there is no such thing as an impossible level. If you reach a dead end, undo a few moves, restart the level, or take a hint.
Undo takes back your last pour, Hint shows a move that works from where you are, and +Tube adds an empty tube to make room. These cost coins, which you earn by finishing levels and from the daily bonus on the home screen. Restarting a level is always free.
No. The game saves your level, your coins and the board you are in the middle of. Tap Continue on the home screen to carry on exactly where you left off.
Progress is stored on your phone only. There is no account or cloud copy, so deleting the app, or moving to a new phone, starts the game from level one.
No. You can play anywhere, including in airplane mode.
Open Settings from the home screen and switch sound off. The setting is remembered.
The iPhone version currently has no ads. The Android version shows ads through Google AdMob, and you can also choose to watch a short video for extra help or bonus coins.
The full policy is on the privacy page. In short: no account, no sign-in, no location, and nothing uploaded to us.